As a Connect Team Member, you will be key in providing accurate and helpful information to church members and visitors. Your friendly and approachable demeanour will ensure that individuals have the knowledge they need to connect with the range of church activities, find resources, and work out their next step in church life.
This role is reserved for those who are Members of Harvest Church
Responsibilities:
- Serve as a point of contact for individuals seeking information about the church.
- Provide accurate details about service times, events, programs, and ministries.
- Assist newcomers in navigating the church premises and finding relevant resources.
- Distribute brochures, pamphlets, and other informational materials to attendees.
- Answer questions about the church’s history, values, mission, and vision.
- Maintain a welcoming and organised information booth or area.
- Direct individuals to the appropriate people for specific inquiries.
- Keep up-to-date with church news, announcements, and calendar of events.
- Collaborate with fellow Connect Team Members to ensure consistent and accurate communication.
- Attend team meetings and training sessions to stay well-informed about church updates.
Qualifications:
- Excellent communication skills and a friendly, approachable demeanour.
- Knowledge of church activities, programs, and services.
Ability to use ipad or tablet to access web pages and information
Ability to provide accurate and reliable information to church members and visitors.
Empathy and patience when interacting with individuals seeking information.
Reliability and punctuality in attending church services and events.
Organisational skills to keep information materials and resources well-organised.
Respect for the church’s values and a commitment to providing excellent service.
Team-oriented mindset and willingness to collaborate with fellow Connect Team Members.
Prior experience in customer service, reception, or information provision is beneficial